MAST PODCAST
Navigating Business Expansion with Chris Oswald of ProBuilt Pool and Patio
INSIDE THE CONVERSATION
Inside the Conversation
Chris Oswald is founder and CEO of ProBuilt Pool and Patio, a pool and outdoor living company based in Kansas City, Missouri. He started in construction in 1988 and built the business around fiberglass pools, patios and outdoor living spaces.
Chris covers the transition from small-scale operations to large-scale installations, what efficient project management looks like in practice, and how his team went from installing pools in a month to completing them in three days.
He also talks about business transparency, valuing your own expertise, and building long-term customer relationships, making the case that contractors should sell their value rather than bid for work.
Key Topics
- Starting in construction, and how the business evolved
- The secret to scaling large pool installations
- Managing high-volume efficiency and workforce retention
- Spillover spas against standalone hot tubs
- Designing the ultimate backyard experience
- The biggest mistakes in business expansion
- Why contractors should sell, not bid
What You’ll Take Away
ABOUT THE GUEST
Meet Chris Oswald
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