MAST PODCAST

Overcoming Retail Challenges in 2025 with Chris Curcio’s Expertise

Featuring Chris Curcio

, President

at Litehouse Pools and Spas

With over 40 years in the business, Chris Curcio talks through managing multiple locations, delegation, and building a culture that keeps staff. He also makes the case for what specialty retail does better than big-box competition: service and product knowledge.

Published: 6 March 2025

Runtime: 26 minutes

INSIDE THE CONVERSATION

Inside the Conversation

Chris Curcio, president of Litehouse Pools and Spas, has over 40 years in the business and has grown Litehouse from a single franchise into a fifteen-location operation.

The conversation covers what managing that many locations actually involves, why delegation becomes non-negotiable, and how to build a company culture that values the people in it.

Chris also looks at competing with big-box retailers, and the advantages specialty retail holds that they cannot easily copy: customer service and genuine product knowledge. The advice is aimed at seasoned retail professionals and newcomers alike.

Key Topics

Staying accessible to employees
Hesitancy about expanding the retail footprint
Hiring priorities in the pool industry
Enhancing retail through expertise
Overcoming 2025 business challenges
Hiring for culture fit
Encouraging specialisation in the workplace

What You’ll Take Away

ABOUT THE GUEST

Meet Chris Curcio

Company: Litehouse Pools and Spas

Role: President

PRESS PLAY

Listen to the Full Conversation

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